Frequently Asked Questions
Quick answers about booking, pickup, insurance, payments and more.
How do I book a car?
Choose your dates and vehicle, click Book Now, or WhatsApp us at +355 {{your-number}} for instant assistance.
Do you deliver to Tirana Airport (TIA)?
Yes. We offer meet & greet at TIA and monitor your flight. Your car is ready within minutes of landing.
What documents do I need?
A valid driver’s license (IDP may be required), passport/ID, and a payment card in the driver’s name.
What is the minimum age to rent?
21+ for most cars and 25+ for SUVs/luxury. License must be held for at least 1–2 years.
Is mileage unlimited?
Yes, unless a specific offer states otherwise. Perfect for exploring Albania’s coast and mountains.
How much is the deposit and what about insurance?
A refundable deposit of €{{amount}}–€{{amount}} (car group). Standard cover is included; you can add Full Protection/SCDW to reduce excess.
Can I cancel my booking?
Yes — free cancellation up to 24h before pickup. For late cancellations/no-shows, one rental day may apply.
Do you offer extras like child seats or GPS?
Yes. Add child seats, GPS, snow chains and more during booking or via WhatsApp after you reserve.
Can I travel outside Albania?
Cross-border trips require written permission in advance and may involve extra insurance/fees.
How can I contact support?
Email {{support@email}} or call/WhatsApp +355 {{your-number}}. Emergency support available 24/7.